We provide customer service with 5 minute response time
Customer Service and Support
We provide customer service with 5 minute response time for all of our customers.
Get immediately in touch with engagement specialists and subject matter experts. Your time is valuable and your issues merit quick resolution.
Included with all subscriptions.


Fast onboarding
Your time is valuable. We offer a proven and fast onboarding. This includes
- Online webinars
- On-site workshops
- Onboarding success checklist
- Follow-up and support
Included with all subscriptions.
Customer Success Management
We offer systematic customer success management model to help you and your team get most value out of EzyInsights.
Customer success management includes:
- On-site and online training sessions
- Introduction to new features
- Review of your performance and advise
- Regular management meetings to go over your performance and improvement opportunities
Included with enterprise subscriptions and group deals.


Consulting Services
We offer additional consulting services as required. We also offer packaged services as follows:
- Audit your social and digital strategy. Get 3rd party opinion and advice on how to improve.
- Audience segmentation analysis. We use our AI driven platform to identify your audience
Custom Reports
Occasionally our customers need custom reports. Analysis, reporting and additional consulting services. Separate quote.

To learn what Ezyinsights
can do for your business
or email [email protected]