We provide customer service with 5 minute response time
Customer Service and Support
Your time is valuable. We offer a proven and fast onboarding. This includes
- Online webinars
- On-site workshops
- Onboarding success checklist
- Follow-up and support
Included with all subscriptions.
Customer Success Management
We offer systematic customer success management model to help you and your team get most value out of EzyInsights.
Customer success management includes:
- On-site and online training sessions
- Introduction to new features
- Review of your performance and advise
- Regular management meetings to go over your performance and improvement opportunities
Included with enterprise subscriptions and group deals.
- Audit your social and digital strategy. Get 3rd party opinion and advice on how to improve. 8 500 €.
- Audience segmentation analysis. We use our AI driven platform to identify your audience